{"id":8011,"date":"2018-11-01T14:40:25","date_gmt":"2018-11-01T14:40:25","guid":{"rendered":"https:\/\/uk.inbody.com\/?p=8011"},"modified":"2018-11-01T14:40:25","modified_gmt":"2018-11-01T14:40:25","slug":"increasing-gym-member-retention-and-revenue-with-body-composition","status":"publish","type":"post","link":"https:\/\/ro.inbody.com\/ro\/increasing-gym-member-retention-and-revenue-with-body-composition\/","title":{"rendered":"Increasing Gym Member Retention and Revenue with Body Composition"},"content":{"rendered":"<p>All the doom-and-gloom reports about global obesity may be having one positive outcome: more Americans are signing up for gyms every single year. \u00a0According to<a href=\"http:\/\/www.ihrsa.org\/about\/\">\u00a0IHRSA<\/a>, the number of memberships at health clubs of all types\u00a0<a href=\"http:\/\/www.ihrsa.org\/about-the-industry\/\">has increased by 31%<\/a>\u00a0to 54.1 million memberships from 2005 to 2014.<\/p>\n<p>To account for this rise in demand, the number of\u00a0<b>registered health clubs has risen by 28.4%<\/b>\u00a0in the same period, contributing to what has become a $24.2 billion-dollar industry.<\/p>\n<p>This should tell you two things:<\/p>\n<ol>\n<li>The industry is\u00a0<b>healthy and growing<\/b>, with more people demanding quality gyms and health clubs today than ever before.<\/li>\n<li>The fitness space is becoming ever more crowded and competitive, meaning that\u00a0<b>attracting new members and membership retention has never been more critical for fitness centers than it is today.<\/b><\/li>\n<\/ol>\n<p>In this crowded space, what can you do to remain competitive?<\/p>\n<p>Sure, you can \u2013 and probably should \u2013 \u00a0hire personal trainers to help your members reach their goals. \u00a0You can also develop new programming and classes to diversify your clientele and reach out to new types of members. \u00a0Both of these are tried-and-true methods that have been proven to work in gyms all over the world.<\/p>\n<p>But what\u2019s something else you can offer that can<b>\u00a0increase member engagement and retention<\/b>, while at the same time\u00a0<b>improve your training programs, improve your customer service, and make training more personal? \u00a0<\/b><\/p>\n<p>Body composition analysis.<\/p>\n<p>With body composition analysis, you will be able to tell your members exactly what all their hard work in your gym, working with your trainers, has resulted in: the pounds of muscle gained and\/or fat lost\u2013 whatever their individual goals are.<\/p>\n<p>Here are ways you can retain your members and increase revenue by implementing body composition analysis in every stage of the member cycle: attracting them, keeping them engaged, and retaining them over the long term.<\/p>\n<h2><b>#1 Improve Training\/Coaching Quality<\/b><\/h2>\n<p><b><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR2_grande.jpg?13920978720830215067\" alt=\"\" \/><\/b><\/p>\n<p>Nearly every gym, large and small, has personal trainers on staff if they can afford them. \u00a0It\u2019s pretty much expected to have trainers if you plan to run a successful gym in a competitive marketplace. Small wonder that\u00a0<a href=\"http:\/\/www.ibisworld.com\/industry\/personal-trainers.html\">personal training is now a $10 billion-dollar industry.<\/a><\/p>\n<p>Getting the right trainers with experience is one important hurdle, but giving them the resources they need to do their job is just as important. \u00a0That\u2019s where body composition analysis can improve the quality of your trainers and coaches.<\/p>\n<p>With a member\u2019s body composition results in hand, you can give your trainers the\u00a0<b>data they need to design the workouts to meet a member\u2019s goals<\/b>, and then give them the proof to back it up later on. \u00a0This is especially important when two very different members come to you with a similar goal. \u00a0Do you treat them the same because they have the same goal?<\/p>\n<p>For example, consider the ever-popular goal that goes something like: \u201cI don\u2019t really want to get big but just get toned.\u201d<\/p>\n<p>Any personal trainer worth their salt should be able to hear this and understand it as \u201cI need some degree of muscle development coupled with some degree of fat loss.\u201d \u00a0But how much of each does the new signup need? \u00a0Consider the body composition profiles of these two people and imagine both of them coming into the gym and saying they \u201cwant to just get toned.\u201d<\/p>\n<p><strong>\u201cC Shape\u201d: Ends of Bars form a C<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR6_4e01133f-c1ed-4d49-8905-06a1956449bd.JPG?6612258986765732499\" alt=\"\" \/><\/p>\n<p><strong>\u201cI Shape\u201d: Ends of Bars are aligned in an I<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR7_e3b179f6-3075-4ed2-a68f-154401665959.JPG?6788170050032832299\" alt=\"\" \/><\/p>\n<p>The first person\u2019s body composition (C shape) is a pretty common example of someone who has not been exercising much \u2013 underdeveloped Skeletal Muscle Mass combined with excessive Fat Mass.<\/p>\n<p>For this person to become \u201ctoned,\u201d it would be wise to set them on a path that leads towards\u00a0<strong>both muscle development and fat reduction<\/strong>. \u00a0Depending on this person\u2019s goals, a trainer might advise them to focus on muscle development first through resistance\/strength training, or the trainer could target Fat Mass reduction through some combination\u00a0of cardiovascular\/resistance exercise and dieting.<\/p>\n<p>Unlike the first person, the second person (I shape) has reasonably developed Skeletal Muscle Mass, and although their Fat Mass bar extends beyond 100 \u2013 indicating that this person has more fat than the average person for their height \u2013 it isn\u2019t excessive.<\/p>\n<p>Based on this person\u2019s body composition, the training plan you or your trainer creates for your member won\u2019t be the same as the first person\u2019s. \u00a0Because the Skeletal Muscle Mass is reasonably developed and the goal is to be toned, this could be achieved by focusing primarily on\u00a0<strong>reducing Fat Mass while maintaining Skeletal Muscle Mass<\/strong>\u00a0as a secondary goal.<\/p>\n<p>By prescribing and designing workouts that match the current body composition of your member,\u00a0<b>they will be able to achieve their desired results faster<\/b>.<\/p>\n<p>Having members achieve their goals at your gym faster than they could elsewhere benefits you immensely in the following ways:<\/p>\n<ul>\n<li>It\u00a0<b>creates huge trust<\/b>\u00a0between you and your member, ensuring that this\u00a0<b>member stays with you<\/b><\/li>\n<\/ul>\n<ul>\n<li>It<b>\u00a0validates your expertise<\/b>\u00a0as a fitness instructor, which will\u00a0<b>cause your reputation to grow<\/b><\/li>\n<\/ul>\n<ul>\n<li>It increases the chances that your members\u00a0<b>recommend you to their friends, bringing in new members and new revenue.<\/b><\/li>\n<\/ul>\n<h2><b>#2 Improve Your Initial Consultation with a New Member<\/b><\/h2>\n<h6><b><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR3_grande.jpg?4256337001671922955\" alt=\"\" \/><\/b>Image Credit: LocalFitness.com.au<\/h6>\n<p>Everyone who enters through your doors for the first time does so because they want to make changes in their body. \u00a0If they didn\u2019t, they would still be on the couch, deservedly relaxing from a busy day full of responsibilities and stresses. \u00a0So, the mere fact that they\u2019re in your facility, ready to use what energy they have left on fitness, speaks volumes about their intent. \u00a0<b>Their motivation at that moment in time is at one of the highest points it will ever be at any point<\/b>, except for when they start meeting their goals. \u00a0It\u2019s time to capitalize.<\/p>\n<p>As motivated as people might be about their fitness in the beginning, their ability to articulate what their goals are can vary drastically. \u00a0You might get everything from the vague \u201cI want to lose weight\u201d to \u201cI need to lose 10 pounds in 6 weeks because I\u2019m \u00a0the maid of honor in my best friend\u2019s wedding\u201d and everything in between. \u00a0How can you get them on the right path?<\/p>\n<p>By analyzing their body composition using a reliable,\u00a0<a href=\"http:\/\/www.ncbi.nlm.nih.gov\/pubmed\/?term=Accuracy+of+direct+segmental+multi-frequency+bioimpedance+analysis+in+the+assessment+of+total+body+and+segmental+body+composition+in+middle-aged+adult+population\">scientifically validated<\/a>\u00a0body composition analyzer such as\u00a0<a href=\"http:\/\/www.inbodyusa.com\/collections\/body-composition-analyzers\">those developed by InBody<\/a>, you and your new member can view the results together, while you guide them to a plan that will help them reach their goals, whatever those might be.<\/p>\n<p>In doing this, you\u2019ll\u00a0<b>be laying the foundations for a strong personal relationship<\/b>\u00a0between yourself and your new member by giving them individualized attention on their particular goals. \u00a0That personal relationship you start right at the outset builds the foundation of trust and loyalty, which is the rock member retention is built on.<\/p>\n<h2><b>#3 Advertise Free Trials to Bring in New Members, Then Show Their Progress on Paper<\/b><\/h2>\n<p><b><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR4_grande.jpg?3512959450063713063\" alt=\"\" \/><\/b><\/p>\n<p>Free trials are a great way to get more people into your gym and\/or get them trying out your personal training program. \u00a0It\u2019s no risk to the trial member, and it gives you a chance to prove the value of your services. \u00a0You can set the length of your free trial for any range of time that works for you, but as an example, let\u2019s assume that you set a 30-day trial period.<\/p>\n<p>On the first day the trial member comes to work out, analyze their body composition and throw in a complimentary breakdown of their results to help them understand their current state. \u00a0For many people, this may be the first time they have ever had a body composition analysis test performed before. \u00a0This alone can make\u00a0<b>a huge, positive impression<\/b>\u00a0on a trial member, as was the experience of\u00a0<a href=\"http:\/\/northpointfitness.com\/\">North Point Fitness<\/a>\u2019 General Manager, Joe Rummell:<\/p>\n<blockquote><p>\u201cWhat I didn\u2019t know was whether [showing clients their results] was going to be a negative thing or not. But it wasn\u2019t. It ended up being an\u00a0<strong>extremely positive experience<\/strong>\u00a0ultimately for the client.<\/p>\n<p>They would literally sit there and then say nothing because it\u2019s hardly ever a good number when they first start\u2026and then they would say something like\u00a0<strong>\u2018Alright, I guess I need to do something about this now.\u2019\u201d<\/strong><\/p><\/blockquote>\n<p>Once you make that positive impression, you can let the client use your facility for 30 days, or however long you set your trial for.<\/p>\n<p>On day 30, meet with \u2013 or have one of your trainers meet with \u2013 your trial member once more. \u00a0Give them a second body composition analysis, and show them what they were able to accomplish at your gym in one month.<\/p>\n<p>The beauty of this strategy is that\u00a0<b>it doesn\u2019t necessarily matter if they made improvements or not in those 30 days!<\/b>\u00a0\u00a0That\u2019s because:<\/p>\n<ul>\n<li>For the first time, your trial member has seen changes in their body composition over time as a result of their efforts. \u00a0They know if what they are doing is working or if they need help from a trainer<\/li>\n<\/ul>\n<ul>\n<li>You showed that\u00a0<b>you have a personal stake in their success<\/b>.<\/li>\n<\/ul>\n<p>By showing a personal interest in their success and giving them the information they need to track their results, chances are very high they sign up as full members.<\/p>\n<p>Seeing results can be extremely empowering for a gym goer \u2013 even if the results aren\u2019t what they hoped would be. \u00a0Even if they don\u2019t work with one of your trainers, they can still check their efforts every month with a body composition analysis at your facility. \u00a0<b>That\u2019s member retention<\/b>.<\/p>\n<p>Add in the personal touch by helping them understand their results, and now you\u2019re creating\u00a0<b>outstanding customer service<\/b>, which\u00a0<a href=\"http:\/\/www.slideshare.net\/RightNow\/2011-customer-experience-impact-report\">86% of consumers say they will pay up to 25% more for<\/a>, which builds your reputation, bring in new members, and increase your revenue.<\/p>\n<h2><strong>#4 Create Fat Loss\/Muscle Gain Challenges Instead of Weight Loss Challenges<\/strong><\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR8_8b30ad8c-430d-4ddc-a8ab-ea6293d89628.JPG?9577227049755293259\" alt=\"\" \/><\/p>\n<p>Challenges and contests are a great strategy for keeping current members engaged and focused on achieving their goals. \u00a0If you have members that are already working on losing weight and you offer them an opportunity to win a prize for doing the thing they are already doing, that\u2019s a great way for your gym to motivate them even more! \u00a0However,\u00a0<b>go the extra mile and do one better<\/b>\u00a0than the weight loss challenge the other guy next door is doing.<\/p>\n<p>Body composition analysis allows you to go a step further from tracking simple weight loss by\u00a0<b>showing what is actually being lost:\u00a0<\/b>fat, muscle, or water. \u00a0The\u00a0<a href=\"http:\/\/www.inbodyusa.com\/blogs\/inbodyblog\/44341185-5-reasons-to-stop-weighing-yourself-everyday\">problems with measuring scale weight<\/a>\u00a0are numerous. \u00a0Your members want to see changes that actually matter to them \u2013 so instead of doing weight loss challenges,\u00a0<b>create challenges around losing fat or gaining muscle<\/b>. \u00a0You can set any time limit you like and issue prizes to the winner(s).<\/p>\n<p>The best competitions are fair ones, and the best judges are impartial. \u00a0That\u2019s why\u00a0<a href=\"http:\/\/www.inbodyusa.com\/collections\/body-composition-analyzers\">advanced body composition analyzers<\/a>\u00a0are the ideal tool to run and score these competitions instead of other body composition tools, such as skinfold calipers.<\/p>\n<p>Although it is possible to perform caliper tests accurately if you follow every precautionary step, perfect technique is key. \u00a0Because these tools are handled by people, human error will unfortunately influence caliper tests, especially if a different person performs the test from the one who performed the first test. \u00a0This is one of the reasons calipers often\u00a0<a href=\"http:\/\/www.inbodyusa.com\/blogs\/inbodyblog\/39288577-4-reasons-calipers-fail-to-give-accurate-body-fat-results\">fail to give accurate body fat results<\/a>.<\/p>\n<p>Running contests like these that are fair, with results judged by an impartial machine outside of human error, will make your contests that much more engaging and fun for your members. \u00a0<b>This will encourage participation for future contests<\/b>, which you can run as often as you\u2019d like.<\/p>\n<p>Contests like these keep your\u00a0<b>members engaged, which encourages them to continue coming. \u00a0<\/b>Not only that, it encourages friendly competition between your members, which makes them\u00a0<b>even more engaged<\/b>.<\/p>\n<p>What\u2019s more: making your members increasingly engaged with your facility has definite benefits \u2013 a recent market study by Capgemini Consulting indicated that \u201cfully engaged\u201d customers with strong attachment to a company or organization\u00a0<a href=\"https:\/\/www.capgemini-consulting.com\/resource-file-access\/resource\/pdf\/reinventing_loyalty_programs.pdf\">actually deliver a 23% premium<\/a>\u00a0over an average customer.<\/p>\n<h2><strong>#5 Create New Programming and Guide People to the Best Programs Based on their Fitness<\/strong><\/h2>\n<p><strong><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR1_grande.jpg?15579266085799396153\" alt=\"\" \/><\/strong><\/p>\n<p>If you want to increase revenue, you need to increase your member base. \u00a0A great way to tap into groups of new members is to offer a\u00a0<b>variety of classes and programs<\/b>\u00a0for your members to get involved with.<\/p>\n<p>If you only have a weight room and a couple treadmills, you\u2019ll only attract a certain type of member. \u00a0But if you add in something that only requires an instructor \u2013 like yoga \u2013 you open yourself up to bringing in a whole new subset of potential members. \u00a0A class that requires new equipment, like spinning classes, may involve more of an initial investment but can attract a large following due to its accessibility.<\/p>\n<p>Here\u2019s the kicker<b>: not all types of programming are perfect for everyone because everyone has different goals.\u00a0<\/b>For example:<\/p>\n<ul>\n<li>Spinning classes: great for fat loss and sustaining muscle (primarily leg muscle), but not good for upper body development or strength building<\/li>\n<\/ul>\n<p>This type of class might be ideal for someone with an I-shaped body composition.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR7_e3b179f6-3075-4ed2-a68f-154401665959.JPG?6788170050032832299\" alt=\"\" \/><\/p>\n<p>Someone with this type of body composition could be a candidate for a class that focused on fat reduction if their goal is \u201cto become toned.\u201d \u00a0Because this person already has developed Skeletal Muscle Mass, guiding this person to a plan that targets fat reduction may be ideal for them.<\/p>\n<ul>\n<li>Barbell strength classes: great for building overall muscle strength and tone, but will not always result in rapid fat loss and can be offputting for certain people.<\/li>\n<\/ul>\n<p>This type of class can benefit someone with a C-shaped body composition.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR6_4e01133f-c1ed-4d49-8905-06a1956449bd.JPG?6612258986765732499\" alt=\"\" \/><\/p>\n<p>Because this person has more Fat Mass than Skeletal Muscle Mass, one option for guiding this person to a fitter body is to focus on resistance\/strength training. \u00a0Resistance training, if combined with proper nutrition, can result in both muscle gain and fat reduction.<\/p>\n<p>Anyone can offer classes, but by using a member\u2019s body composition results to place them in the right class, you\u2019re\u00a0<b>ensuring that they reach their goals faster<\/b>\u00a0while at the same time taking a\u00a0<b>personal interest in their fitness<\/b>. \u00a0This allows you to build rapport with your members, and once they see the results you promised them, they will\u00a0<b>become advocates for your gym<\/b>.<\/p>\n<p>Some people will join a class and find that it was exactly what they wanted. \u00a0Others will want to change classes from time to time as their needs and interests change. \u00a0The more options you provide at your gym, the greater chance you\u00a0<b>retain your members over the long term<\/b>\u00a0and reduce the\u00a0<a href=\"https:\/\/www.acsm.org\/public-information\/articles\/2012\/01\/20\/benefits-of-group-exercise\">risk that they quit out of boredom<\/a>.<\/p>\n<p>At every stage of their journey, you can offer body composition testing to assess the effect a particular class has had on their goals, and if necessary, guide them to a new option that might be better for them.<\/p>\n<h2><strong>#6: Sell Body Composition Analysis + Consultation Packages<\/strong><\/h2>\n<p>With a results sheet that has as much information as the\u00a0<a href=\"http:\/\/www.inbodyusa.com\/pages\/results-sheet-interpretation\">InBody results sheet<\/a>, it can be difficult for one of your members to fully understand what their results say about their fitness. \u00a0This is an excellent opportunity to sell your expertise in a consultation package and build another revenue stream for your gym.<\/p>\n<p><b>DO NOT\u00a0<\/b>just sell the body composition analysis test without the consultation afterwards. \u00a0You want to prove the value of your services and show off what you can offer one of your members. \u00a0Putting a price on something\u00a0<a href=\"http:\/\/www.acrwebsite.org\/search\/view-conference-proceedings.aspx?Id=6364\">inherently increases its value in the eyes of the consumer<\/a>. If you can deliver a solid product \u2013 your consultation with the body composition results \u2013 after purchase, you\u00a0<b>will build customer loyalty, which for you translates into member retention.<\/b><\/p>\n<p>There are so many ways you can build the value and rapport with your member during that consultation: you can go over their fitness plan over the past month and discuss what worked and what didn\u2019t; you can strategize a new fitness plan if goals are being met and\/or are changing; you can guide your member to another service you offer (such as programming\/classes).<\/p>\n<p>But most importantly, in that consultation, your member will be able to\u00a0<b>see their body composition change over time<\/b>. \u00a0This will ensure that they keep coming back for tests month after month. \u00a0That means every month, you\u2019ll have the opportunity to touch base with your members and keep\u00a0<b>developing that ever-important personal relationship<\/b>\u00a0by providing superior customer service. Not only that, you\u2019ll have the opportunity to sell and provide other services you may have during that consultation, which can increase your other revenue streams.<\/p>\n<h2><strong>#7: Create A Community That Understands and Values Body Composition<\/strong><\/h2>\n<p><strong><img decoding=\"async\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0832\/8945\/files\/RR5_grande.JPG?16462285339303585704\" alt=\"\" \/><\/strong><\/p>\n<p>Community-building is one of the most effective strategies any gym can follow to increase member retention. \u00a0By creating an atmosphere where your members can meet each other and develop friendships, you\u2019re giving them a strong reason to go back to your gym:\u00a0<b>to meet their friends<\/b>.<\/p>\n<p>You can be as creative as you want to be with getting your members together to meet and socialize. \u00a0You can offer a free yoga class in a local park on a weekend and serve healthy snacks at the end of the class. \u00a0You could sponsor a barbecue at your gym on a holiday that features healthy, high-protein foods that people can learn to prepare for themselves to meet their macros. \u00a0The possibilities are almost endless.<\/p>\n<p>If you\u2019re encouraging people to understand their fitness with body composition, you open yourself up to a whole new range of community-building ideas that can support member retention and build your reputation in your local area. \u00a0For example:<\/p>\n<ul>\n<li><b>Create a space for people to post their results in public<\/b>. \u00a0When people start seeing the results they\u2019ve worked so hard for, some of them will want to show off. \u00a0Let them. Create a space somewhere in your facility where people can post their result sheets. \u00a0You can even turn it into a friendly competition between your members by creating a leaderboard and showcase one person a month who made the most impressive changes.<\/li>\n<\/ul>\n<ul>\n<li><b>Host a free class<\/b>\u00a0on body composition analysis to help people understand why it\u2019s important to increase lean mass and reduce fat mass. \u00a0Offer a free body composition analysis at the end of the class for people to take home. You can offer snacks at the end to encourage people to stay, meet each other, and swap training stories.<\/li>\n<\/ul>\n<h2><strong>#8:\u00a0Be On the Cutting Edge of Health and Fitness<\/strong><\/h2>\n<p>There\u2019s nothing less attractive to a member than a facility that has old equipment from 20 years ago with old posters that look like they\u2019re holdovers from the 1980s. \u00a0This atmosphere makes your gym seem less valuable, especially when they can go down the street and sign up with a gym that keeps current equipment and the latest tools on hand.<\/p>\n<p>Body composition analysis is one of the coming things in health and fitness in the 21st\u00a0century. \u00a0The notion that Body Mass Index (BMI) is an accurate gauge to measure an individual\u2019s health is giving way to the realization that body composition is a much more reliable indicator of weight and health. Groups like the\u00a0<a href=\"https:\/\/www.acsm.org\/public-information\/articles\/2012\/01\/12\/measuring-and-evaluating-body-composition\">American College of Sports Medicine<\/a>\u00a0(ACSM) have been saying this for years.<\/p>\n<p>More and more, however, the\u00a0<b>general public is beginning to take notice<\/b>. \u00a0Take for example\u00a0<a href=\"http:\/\/www.nytimes.com\/interactive\/projects\/cp\/summer-of-science-2015\/latest\/bmi\">a feature on this topic<\/a>\u00a0in the New York Times during their 2015 \u201cSummer of Science\u201d. \u00a0This feature was so popular that the newspaper was compelled to write\u00a0<a href=\"http:\/\/www.nytimes.com\/interactive\/projects\/cp\/summer-of-science-2015\/latest\/how-often-is-bmi-misleading\">a second article<\/a>\u00a0a month later titled \u201cHow Often Is B.M.I. Misleading?\u201d because they \u201cwere struck by the massive response to [their] post on how it\u2019s possible for individuals to have the same BMI but very different bodies.\u201d<\/p>\n<p><b>Bottom line<\/b>: your members are hearing about body composition analysis and if you\u2019re able to provide that service to them, now you\u2019re:<\/p>\n<ul>\n<li><b>offering<\/b>\u00a0<b>superior customer service<\/b><\/li>\n<li><b>increasing the effectiveness of your trainers,<\/b><\/li>\n<li><b>opening up new opportunities to build personal relationships, trust, and loyalty to retain your members<\/b><\/li>\n<li><b>building your reputation in your community to attract new members<\/b><\/li>\n<\/ul>\n<p>These are just some ways that you can use body composition analysis to retain members and increase your revenue. \u00a0It all comes down to the ability to connect with your members and keep them loyal because you care about their success and offer the best services and solutions for them to meet their goals. \u00a0What other applications can you come up with?<\/p>","protected":false},"excerpt":{"rendered":"<p>All the doom-and-gloom reports about global obesity may be having one positive outcome: more Americans are signing up for gyms every single year. \u00a0According to\u00a0IHRSA, the number of memberships at&#8230;<\/p>","protected":false},"author":18,"featured_media":8012,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[193],"tags":[],"class_list":{"0":"post-8011","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-body-composition"},"_links":{"self":[{"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/posts\/8011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/comments?post=8011"}],"version-history":[{"count":2,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/posts\/8011\/revisions"}],"predecessor-version":[{"id":10255,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/posts\/8011\/revisions\/10255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/media\/8012"}],"wp:attachment":[{"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/media?parent=8011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/categories?post=8011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ro.inbody.com\/ro\/wp-json\/wp\/v2\/tags?post=8011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}